Guest service

GUEST SERVICE


You are not on site, but still want a personal welcome for your guests?

No problem, that's what we're here for! We make sure that they come as guests and leave as friends

PREPARATION

  • Interior and exterior cleaning of the entire property
  • Clean and make beds
  • Contacting guests prior to arrival to clarify their needs, exact arrival time and any questions they may have
  • Organization of a welcome package (local products or similar)
  • Personalized, individual welcome card

PERSONAL RECEPTIONO

  • We act as hosts on your behalf and welcome your guests personally
  • We ensure that they immediately feel at home
  • We can receive your guests speaking German, Russian, English, Polish or Croatian
  • Due to our extensive international personal and business backgrounds, we are very comfortable interacting with and welcoming people from all nations
  • We will describe and enable the opportunities for local and regional excursions and experiences. 


PERSONAL SERVICE


With our understanding of hospitality, you will achieve a new level of service!




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